In today’s modern era, electricity has become a basic necessity for every household. Every day work—whether it is charging the mobile or running the fan and AC in the house—everything depends on electricity. Peshawar Electric Supply Company (PESCO) is in charge of this duty for the people of Khyber Pakhtunkhwa.
What is PESCO? (Company Overview)
The government owns PESCO (Peshawar Electric Supply Company), which operates for WAPDA. PESCO sends electricity to most parts of Khyber Pakhtunkhwa.
Key Information:
- Head office: Peshawar
- Customers: 2.6 million+
- Service area: 1.2 million square kilometers
- Total operational circles: 8
Operational Circles of PESCO
PESCO has divided its service area into 8 circles to manage its system efficiently:
- Peshawar Circle
- Swat Circle
- Swabi Circle
- Mardan Circle
- Hazara Circle-1
- Hazara Circle-2
- Khyber Circle
- Bannu Circle
Each circle has its own office and customer service system where billing and technical issues are handled.
PESCO Online Services
Now you don’t have to visit the PESCO office for small things. PESCO has launched many useful online services which you can use from a mobile or a computer.
1. Download Duplicate Bill
If you have lost your bill or have not received it, you can download a duplicate bill online.
- Visit: www.pesco.gov.pk
- Enter your 14-digit reference number
- You can download or print it when it appears on the screen.
2. Use PESCO Bill Calculator
If you want to know how much the estimated bill will be for this month, then use the bill calculator.
Enter units and select tariff =, and you will get the estimate.
3. Apply for New Meter Connection Online
PESCO’s online new connection portal gives you the facility to apply from home.
Upload documents:
- CNIC (ID card)
- Ownership proof
- Load requirement details
You can also check the application status online.
4. Online Complaint System
Is the electricity voltage low? Is the meter not working properly? Is there overbilling?
You can file a complaint on PESCO’s website. Or call directly on 118.
PESCO Bill Payment Options (Online + Offline)
How do you pay your bill? PESCO gives you multiple options—online as well as offline.
Online Bill Payment Options:
- JazzCash App
- Easypaisa App
- Bank Mobile Apps (HBL, UBL, Meezan, Alfalah)
- ATM Machines
- Internet Banking Portals
Offline Bill Payment Locations:
- Post Office
- Bank Branches
- Retail Shops (Authorized)
- NADRA E-Sahulat Centers
Tip: Always save your payment receipt or SMS confirmation.
How to Pay a Bill with JazzCash & Easypaisa
JazzCash:
- Open the app
- Login
- Click on “Pay Bills.”
- Select Electricity → PESCO
- Enter the 14-digit reference number.
- . Verify bill details
- Enter the MPIN and complete the payment
.
EasyPaisa:
- Open the Easypaisa app
- Choose the “Bill Payment” option
- Select Electricity → PESCO.
- Enter reference number
- Verify the amount and pay
You will get a confirmation SMS after payment.
How to Activate PESCO SMS Alerts
You can get monthly bill updates through SMS.
What will you get in SMS?
- Bill amount
- Due date
- Payment confirmation
- Reference number
- Load shedding updates (if available)
How to Subscribe?
Send your 14-digit reference number to 8334
Example:
12345678901234 → Send to 8334
Method to Check Bill Online
You can easily view your bill from the official website of PESCO:
- Visit: www.pesco.gov.pk
- Click on the Duplicate Bill section
- Enter your reference number.
- Click Submit
- The bill will appear on your screen – download or print it
PESCO Helpline & Support
If you have any issues, you can also contact PESCO:
- Customer Helpline: 118
- Complaint SMS Service: 8118
- Email: complaint@pesco.gov.pk
- Website: www.pesco.gov.pk
FAQs—Answers to Common Questions
Can I pay the bill after the due date?
Yes, but you will incur late payment charges. Paying bills on time is the best thing to do.
Is online bill payment safe?
Absolutely. JazzCash, Easypaisa, and other bank apps are fully secure.
What happens if you enter the wrong reference number?
Your bill will not be displayed in the system. Always enter the correct 14-digit number.
How to track a PESCO complaint?
You can track the complaint number or registered mobile number via the website or by calling 118.