If you want to apply for a new electricity connection in Islamabad, the online ENC portal of IESCO (Islamabad Electric Supply Company) provides a very easy and transparent process. This guide will walk you through each step—from checking eligibility and preparing documents to applying online and getting the connection quickly.
Who Can Apply (Eligibility)
To apply for an IESCO connection, you must fulfill the following conditions:
- Property Ownership: You should have a registry or lease agreement.
- Location: The property should be in the IESCO area—such as Islamabad, Rawalpindi, Chakwal, Jhelum, Attock, etc.
- Old Bill Dues: There should be no unpaid balance on any old bill.
- Proper Wiring: Wiring must be completed by a certified electrician.
Required Documents
Attested scanned copies of the following documents must be uploaded when applying:
For Domestic Connection
- CNIC (of the applicant)
- Proof of Property (registry, allotment, possession)
- Neighbor’s electricity bill (for mapping)
- Affidavit stating that no other meter is already installed
- Wiring Test Report (for new buildings)
- Passport-size photo
For Commercial/Industrial Connection
- CNICs of the applicant and two witnesses
- NOC if you are a tenant
- Power of Attorney (if it’s a joint property)
- Business registration certificate
- Sales Tax Registration (if applicable)
Tip: Documents should be clear and in JPG or PDF format. Blurry or incomplete uploads may be rejected.
Online Application Process
Applying online through IESCO’s ENC Portal is simple. Follow these steps:
Step-by-Step Method
- Open the website: https://iesco.enc.com.pk
- Click on the “Apply New Connection” button
- Select the company: IESCO
- Enter your neighbor’s reference number so the field auto-fills
- Fill out the form:
- CNIC number
- Load requirement (in kW)
- Mobile number, address, type of connection
- Upload the required documents
- Submit the form and save your Tracking ID
- Print the form and attach the original attested documents
- Submit the hard copies to your nearest IESCO Subdivision Office
New Connection Charges (2025)
In 2025, IESCO introduced AMI (Advanced Metering Infrastructure) meters. Charges now depend on meter type and cable length.
Single-Phase AMI Meter
| Cable Length | Charges (PKR) |
|---|---|
| Up to 20 m | 35,000 |
| Up to 30 m | 36,500 |
| Up to 40 m | 38,000 |
Three-Phase AMI Meter
| Cable Length | Core Type | Charges (PKR) |
|---|---|---|
| Up to 20 m | 19/0.52 | 65,000 |
| Up to 30 m | 19/0.52 | 72,000 |
| Up to 40 m | 19/0.52 | 79,000 |
| Up to 20 m | 19/0.83 | 85,000 |
| Up to 40 m | 19/0.83 | 110,000 |
Note: Industrial meters (CT, CT-PT) have different and usually higher costs.
Timeline for Connection
According to NEPRA guidelines, average processing times are as follows:
| Load Type | Approximate Time |
|---|---|
| Domestic ≤15kW | 25–30 days |
| 71–500 kW | 40–53 days |
| Industrial >500 kW | 60–73 days |
| Industrial >500kW | 106–496 days |
There may be delays if the documents are incomplete or pending verification.
How to Check Status
You can check your application status online:
Tracking Steps
- Open this link: https://iesco.enc.com.pk/track_application.php
- Select “New Connection.”
- Enter your Tracking ID or CNIC
- Click “Track” to view your application progress
Common Mistakes That Lead to Rejection
To avoid rejection, keep the following in mind:
- Don’t upload blurry or unauthenticated documents
- Avoid entering incorrect CNIC or reference numbers
- Don’t forget to submit hard copies to the office
- Don’t ignore SMS or email alerts
- Always pay the Demand Notice on time
How to Apply Offline
If you prefer not to apply online, follow these offline steps:
- Visit the IESCO Subdivision Office in your area
- Collect the physical form and fill it out
- Attach all required documents
- Submit the form to the Assistant Manager
- A site visit will be conducted, and then you’ll receive a demand notice
Note: The offline process can take longer, and you won’t be able to track the status online.
FAQs
Q: Is it mandatory to pay meter rent if full payment is made?
A: Yes, meter rent can still be charged monthly in the bill.
Q: Can a tenant apply for a new connection?
A: Yes, with the landlord’s NOC, a tenant can apply.
Q: Is a wiring test report necessary?
A: Yes, for new buildings, a certified electrician’s test report is required.
Q: Can we change the application after submitting it?
A: Yes, if verification hasn’t started, changes can be made by contacting the IESCO office.
Helpful Tips
- Double-check your CNIC number and documents before uploading
- Enter your phone number and email correctly
- Pay the demand notice as soon as you receive it
- Keep a duplicate copy of all hard documents
- Visiting an IESCO customer service center can be helpful