Pesco New Connection

In Khyber Pakhtunkhwa, PESCO (Peshawar Electric Supply Company) was the electricity distributor. This article will walk you through the steps of getting a new electrical connection for your house, business, or factory. This guide is based on the most recent 2025 regulations, fees, and schedules.

PESCO has now made the process of getting a new connection easier. You can either apply online or visit the subdivision office in your area and submit the form manually.

Which areas does PESCO cover?

PESCO covers all the major regions of KPK, which include:

  • Peshawar
  • Swat
  • Mardan
  • Bannu
  • DI Khan
  • Kohat
  • Hazara
  • And their surrounding areas

Naye Connection Ki Types

  • Domestic—home
  • Commercial – Shops, offices
  • Industrial – Factories, heavy machinery
  • Agricultural – Tube wells, farms
  • Temporary – Construction, or short-term use

Required Documents (2025 Updated List)

  • CNIC copy (applicant)
  • Property ownership proof (registry, allotment letter, etc.)
  • Neighbor’s bill (for reference number)
  • NOC if the applicant is a tenant
  • Wiring test report (from certified electrician)
  • Affidavit of Rs. 100 (for undertaking)
  • Applicant’s passport-size photo
  • Witness CNIC copy (for 3-phase connection)
  • STRN/NTN for commercial users (if applicable)

How to Apply

You can apply in two ways:

1. Online via ENC Portal

  • Visit the website: https://enc.com.pk
  • Choose the “New Connection” option.
  • Select “PESCO” in the distribution company.
  • Fill in the personal, premises, and connection details.
  • Upload documents (JPG/PDF, under 300 KB)
  • After submitting, you get a tracking ID.

2. Manual (Apply from Office)

  • Take the form from the PESCO sub-division office
  • Fill the form and attach the required documents.
  • After submitting, you get a receipt.
  • For tracking, you can get updates from the office or over the phone.

Demand Notice And Updated Charges (2025)

After the application is approved, you are issued a demand notice that includes meter, wiring, and installation charges.

The estimated charges for 2025 can be

  • Domestic single-phase (urban): PKR 8,000 – 12,000
  • Private society: PKR 15,000 – 18,000
  • Commercial single-phase: PKR 22,000 – 25,000
  • Domestic three-phase: PKR 95,000 – 105,000
  • Commercial three-phase: PKR 100,000 – 135,000
  • Agricultural/tube well: PKR 500,000+ (depends on transformer/load)

Charges location aur load requirement ke mutabiq change ho sakte hain. Demand notice usually 7–10 din ke andar pay karna hota hai.

Connection Process Ka Timeline (NEPRA Standard)

  • Load up to 15 kW: 30 days
  • Load 16–70 kW: 53 days
  • Load 71–500 kW: 73 days
  • Above 500 kW: up to 106–496 days

The process includes these steps:

  1. Site inspection by the PESCO team
  2. The feasibility report is prepared.
  3. A demand notice is issued
  4. Payment is made through the bank.
  5. Meter installation and connection activation

How to Track Application Status

  • Online applicants: Enter the tracking ID at https://enc.com.pk
  • Manual applicants: Contact the Subdivision Office or the PESCO Helpline (111-000-118).

Customer Support and Complaints

If there is any delay, misbehavior, or corruption issue, contact:

Important Tips

  • All documents should be clear and updated.
  • Photos should be in JPG format and have a size of under 300 KB.
  • Get the wiring report prepared only by a licensed electrician.
  • Save the proof of every step.
  • Avoid any unofficial payment.
  • If there is a delay, follow up before the demand notice expires.

Conclusion

If you apply with complete documents and the correct process, your PESCO new connection will be installed in 30–45 working days. The process of online application is fast and transparent, but the manual option is also effective in rural areas.

This article guides you with the latest system, fees, and rules of 2025 so that your application is processed smoothly.